Privacy Policy

Freshwater Beach Holiday Park

PRIVACY POLICY

The Freshwater Beach site does not store or capture personal information, but merely logs the user’s IP address which is automatically recognised by the Web server.

This website does not share personal information with third parties nor do we store any information about your visit to this website other than to analyse website usage for Google and Meta advertising through the use of cookies. You can turn off the use of cookies at any time by changing your specific browser settings.

We are not responsible for republished content from this website on other websites without our permission.

We will not collect any information about you except that required for system administration of the web server and when volunteered to us by your submission of contacting us via email or telephone.

Freshwater does not seek to collect any information in relation to a website user’s or customer’s resident’s race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic or biometric data.

Data Retention

Personal data is stored for varying lengths depending on nature and purpose for which it was collected. We store personal data in line with any applicable statutory minimum periods, and then review it periodically (usually annually) to ensure it is still necessary to be retained for the purpose for which it was collected. Where there is a statutory maximum for which data can be retained, such as County Court Judgements we will delete accordingly on expiration.

Grounds for processing

In technical legal terms, we process personal data under the grounds of “legitimate interest”.

Disclosure of data

We will only disclose data as required or appropriate to protect our website, business operations or legal rights, to a court, tribunal administrative authority law enforcement agencies, regulatory authorities or government agencies. If based in a country outside the EU we would only comply with such a request if there was an international agreement (such as a mutual legal assistance treaty) in place.

Data subject rights

You have the right to request from us confirmation of whether we are processing your personal data, and if so access to that information.

If any of your personal data is inaccurate you have a right to request rectification. We are very keen to ensure the data we hold is accurate and up to date.

You have the right to object to our processing and/or request it is deleted or restricted. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected.

We will always observe your objection to receiving our marketing.  Please contact pa@freshwaterbeach.co.uk and include the name, business name, address, telephone number and email address that you wish to have excluded.

Before we are able to provide you with any information or correct any inaccuracies we will ask you to verify your identity and to provide other details to help us confirm your identity and respond to your request.

Updating the Privacy Policy

We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy notice from time to time. Therefore, we advise you to check this notice on a regular basis.

This privacy policy only covers  Freshwater Beach Website at www.freshwaterbeach.co.uk and  www.jurassicfuncentre.co.uk and our administration systems. Other external links within this website to other websites are not covered by this policy.

The information we collect from the submission of an email or online form sent by you to us from this website is for internal use only. We do not under any circumstances sell your details or pass on to any third party agencies.

You may receive a periodic email from us to advertise special offers from our company only. We will always give you the opportunity to be excluded from such mailings. 

Complaints

All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged.  Any complaints of this nature should be made to: pa@freshwaterbeach.co.uk.  You also have the right to lodge a complaint with the Information Commissioner’s Office.

This privacy policy is subject to change without notice and was last updated on 14 April 2021.

App Privacy Policy

Freshwater Beach Holiday Park built the Freshwater Beach Holiday Park app as a free app. This service is provided by Freshwater Beach Holiday Park at no cost and is intended for use as is.

This page is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information.

Booking Login

When using the app you have the ability to login with an existing username and password created when making a booking with us. Our app communicates with the third party booking system and then stores small amount of information to help personalise the app experience to your booked holiday.

• The app or connected web service does not store your username and password in any form
• Future requests to refresh booking and balance information uses a tokenised identifier provided by the booking engine
• This data is completely cleared when you use the logout feature found in the app
• This data is completely cleared when you use the clear data feature found in the app

Push Notifications

The app can receive push notifications. You can choose to receive notifications based on their interest/booking type, and disable them if you wish.

• Notifications can be disabled when logging into the app for the first time
• Notifications can be disabled at anytime by navigating to the settings section of the app
• Notifications can be disabled at anytime outside of our app using your devices operating system

Analytics

The app uses analytics from Google Firebase. This is so we can improve the app by seeing which areas are used, and for what purpose.

• We do not report on any sensitive or identifiable information in regards to your booking or user
• Analytics can be disabled at anytime by navigating to the settings section of the app

Third Parties

The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app

• Google Play Services
• Google Analytics for Firebase
• https://heyguest.ai/privacy-policy

Registered Office:

                             Freshwater Beach LLP

                             Burton Bradstock

                             Bridport

                             Dorset

                             DT6 4PT